Terms of Use
We hope you enjoy visiting our sites and trust that you find them informative and enjoyable. Our pet loving lawyers have asked us to communicate a few key points to you, please read these carefully. Nestlé Purina PetCare is a division of Nestlé Australia Ltd. When dealing with us at Nestlé, we'd like you to know that we take your privacy seriously and that we treat your personal information with the highest respect. In this section you will find our Privacy Policy, and other important information you should know about visiting our websites. Click on the following links for more detailed information:
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PURINA Puppy & Kitten Club
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Puppy & Kitten Club Terms and Conditions
1. Information on how to become a member of the Purina Puppy & Kitten Club (“the Club”) & any prizes form part of these terms & conditions. Any entry not complying with these terms and conditions is invalid.
2. Entry to the Club is open to residents of Australia only. Employees of the Promoter, the Promoter’s associated companies, the Promoter’s agencies associated with this promotion and their immediate families are ineligible to enter. You must be aged 18 years or over to join the Club.
3. The Purina Puppy & Kitten Club opens on 19th May 2008 & will remain open on an ongoing basis until the Promoter announces otherwise (“Promotion Period”).
4. To join the Club, simply visit www.purina.com.au and sign up online. All mandatory fields must be completed for an entry to be deemed valid.
a) Mandatory fields include a series of profiling questions. These questions relate to the following information:
i Contact information
ii Preferred shopping channel
iii Attitudes towards the pet
iv Preferred feeding choices and food preparation
v Pet’s details – size, age, breed, birthdate etc
b) The responses to these questions will determine which Purina brand is most suitable for the pet. Based on this, a brand will automatically be assigned to each entrant, and this will define which communications will be dispatched to them and the method of communication they will receive.
c) Methods of communication can include telephone, email or mail.
5. Any form of automated entry using any other devices or software is invalid.
6. The Promoter reserves the right to verify the validity of entries and reserves the right to disqualify any entrant for tampering with the entry process, or for submitting an entry that is not in accordance with these Conditions of Entry.
7. By joining the Club, members agree to receive communications in various forms from Purina for the duration of the program, or until they supply written/email confirmation of their wish to opt-out of the programme.
8. If the promoter receives returned mail from a member’s postal address, the promoter reserves the right to continue email communications to the member, until such time that the member supplies written/email confirmation of their wish to opt-out of email communications.
9. By joining the Club, entrants are entitled to receive SOME of the following items as part of a welcome pack and ongoing communications. Which of the following items they receive, is dependant on which Purina brand the member has been assigned to. Some members will be assigned brands that receive only ‘virtual’ or digital versions of communications and may also receive links to items for download:
a) A4 Puppy OR Kitten Guide 40pp Brochure (either in printed form or as a link to download the item online)
b) Welcome letter OR welcome email
c) Cash back offer of $2.50 (not available to all entrants – other Terms and Conditions apply)
d) Sample of puppy/kitten food as follows (not available to all entrants)
i A 200g sample of PURINA ONE Puppy food (only available to members assigned to the PURINA ONE brand, who have a puppy)
ii A 100g sample of PURINA ONE Kitten food (only available to members assigned to the PURINA ONE brand, who have a kitten)
iii A 200g sample of SUPERCOAT Puppy food (only available to members assigned to the SUPERCOAT brand, who have a puppy)
iv A 400g sample of PRO PLAN Puppy food (only available to members assigned to the PRO PLAN brand, who have a puppy)
v A 200g sample of PRO PLAN Kitten food (only available to members assigned to the PRO PLAN brand, who have a kitten)
e) TOTAL CARE items (not available to all entrants):
i TOTAL CARE Reflective paw lead (only available to members assigned to the PURINA ONE or the SUPERCOAT brand, who have a puppy)
ii TOTAL CARE Stripe Cat Collar (only available to members assigned to the PURINA ONE brand, who have a kitten)
f) National Pet Care Register Flyer (not available to all entrants)
g) Measuring cup (not available to all entrants)
h) DL Range Flyer (not available to all entrants)
i) A4 Stockist List (not available to all entrants)
j) Voucher for $5 off PRO PLAN Puppy OR Kitten food (not available to all entrants – only available to members assigned to the PRO PLAN brand, who have a kitten OR a puppy)
10. By joining the Club, entrants agree to receive regular email, postal or telephone communications during the 1 to 2 years from entry submission.
Promoter accepts no responsibility for variations in item value and reserves the right to substitute or remove items from the programme without notice.
11. Entrants will receive their initial welcome pack within 28 days of entry submission, either via email or by mail.
12. Entrants are entitled to welcome packs as follows: Limited to a maximum of 2 puppy welcome packs per household, per year OR a maximum of 2 kitten welcome packs per household, per year OR a maximum of 1 puppy welcome pack and 1 kitten welcome pack per household, per year
13. Supply of welcome packs is dependant on the age of the pet - they are only supplied for kittens and puppies of the following ages:
a) Kittens – for kittens up to 9 months old
b) Toy, Small or Medium dogs (as defined by Purina) – for puppies up to 9 months old
c) Large dogs (as defined by Purina) – for puppies up to 15 months old
d) Giant dogs (as defined by Purina) – for puppies up to 21 months old
14. Welcome packs are not transferable & cannot be taken as cash, unless otherwise stipulated.
15. Welcome pack contents are correct at time of printing but no responsibility is accepted for variation in any items.
16. The Promoter is not liable for any loss or damage whatsoever which is suffered, including but not limited to indirect or consequential loss, or for personal injury suffered or sustained during the course of accepting or using the welcome pack, except for any liability which cannot be excluded by law.
17. All entries become the property of the Promoter. All details will be held in accordance with the Nestlé Privacy Policy which can be accessed by visiting www.nestle.com.au or calling 1800 005 510.
18. Promoter’s decision is final and no correspondence will be entered into.
19. Members should look to the manufacturer of products supplied for all warranties. However, these terms and conditions do not exclude or limit the application of any statutory provision (including a provision of the Trade Practices Act 1974) where to do so would contravene that statute or cause any part of these terms and conditions to be void.
20. By joining the Club, the entrant agrees to the use of their name, image and photograph/s for publicity and promotional purposes, without compensation, and agrees that the Promoter will own copyright in any such images and photograph/s and in all material incorporating the photograph/s.
21. Welcome packs will only be delivered in Australia and winners should allow 28 days from submitting their entry for delivery/email of their pack.
22. If for any reason this promotion is not capable of running as planned, whether caused by infection by computer virus, mobile phone failure, line drop out, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupt or affect the administration, security, fairness or integrity of the promotion, the Promoter reserves the right in its sole discretion, (subject to any written direction given by a relevant Regulatory Authority), to cancel, terminate, modify or suspend the promotion. The Promoter may in its sole discretion disqualify any individual who tampers with the entry process.
23. Entries are deemed to be received at the time of receipt into the Promoter’s database. The Promoter is not responsible for receipt of incorrect, inaccurate or incomplete information caused by an entrant or occurring during transmission. The Promoter is not responsible for any problems or technical malfunction of any telephone, telephone or computer network, or lines, servers, or telephone or internet providers, traffic congestion on any phone or computer network, or any combination thereof, including any injury or damage to participants or any other person’s handset or computer related to or resulting from participation or sending or receiving of any communication or of any materials in this promotion.
24. The Promoter is Nestlé Australia Ltd. ABN 77 000 011 316 of 1 Homebush Bay Drive, Rhodes NSW 2138